We will be using registered mail for all transactions and tracking number will be provided. Items will be received within 7 working days for LOCAL purchases by post after payments received.
For Overseas customers EXCEPT Malaysia and Brunei, you will need to pay for additional shipping charges at a flat rate of SGD$12 per item. Please click on the shipping cost add to cart button that can be found below every item that you have selected so that we do not need to send you a payment request again by email. Duration for item to reach your place might take 1-3 weeks by air mail depending on location.
Quality One will not be responsible for any lost of mails once valid tracking number is provided. However if buyer really did not receive the item, we will still do our part in aftersales service to rectify it with the posting company if such situation arises. But we do not guarantee that compensation will be made by the relevant posting company.
Please remember to key in the correct address during checkout as no one will be responsible for any lost of items due to wrong address provided by buyer. Buyer will then have to rectify the situation themselves by contacting the relevant posting company.
Free shipping/posting for customers from Singapore, Malaysia and Brunei.
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